FAQ

How to Order
1.Please tell us what model and quality you need, get latest quote
2.Confirm order details, Reach Trading Intention, we will send the order PI
3.Tell us shipping address and contact telephone number, Arrange the payment
4.After confirm the payment, we will ship out the order in 1-3 business days (Sample order)

About Quality and Certificate
1.From raw materials to finished products, every process is tested and controlled professionally,and strictly by our professional machines and person.  
2.All of our products are approved FCC, CE, RoHS etc certificate. 
3.Except for the Standard components, if you has special request for the components, we can customize for you.

After-sale Service
1. Warranty: One year from shipment date
2. Anything damaged, please provide pictures or video for confirmation. send back the defective goods within warranty, we will repair them or send you new goods free.
3. Cooperate with the cheapest and safest shipping company.
4. Track the goods until you get the goods.

Price and Trade terms
1. MOQ: 10 sets, 1 set sample order is available. 
2. Payment: T/T, Western Union, Paypal  
3. Delivery Time: Sample 1-3 business days, bulk order 3-7 business days 
4. OEM service: We can do your logo on the Packaging.  
5. Shipping: DHL, UPS, EMS, TNT , FEDEX, Air freight , door to door , drop shipping as requested.

FAQ
Q: Do I need to charge the batteries before using them?
A: Yes, you should charge the batteries fully before first using them.

Q: Do I need to “brake-in” my batteries?
A: Yes, the batteries will need to have a “break-in” cycle consisting of ~ three discharge/charge cycles before they will reach optimum performance. This involves three complete discharge and three complete recharges. After this initial “break-in” cycle the batteries will have maximum possible performance and less line voltage fluctuations under load.

Q: How long will the batteries hold their charge?
A: All the batteries will self-discharge when not in use. The self-discharging rate depends on the temperature at which they are stored. Excessively cold or hot storage temperatures will drain the batteries faster than normal. Ideally the batteries should be stored at room temperature.

Q: Why should I recharge my batteries at least every 90days (Li-ion) when I'm not using them ?
A: Batteries naturally loose their charge over time. To keep the batteries in optimal condition and extend their life. It's recommended that a top-off recharge be performed at least every 90 days.

Q:Is it normal that the batteries get warm when recharging?
A:Yes,it is normal that the batteries will become warm to the touch during the recharging process. This is because the increase of the internal resistance and less energy conversion efficiency from electric energy to chemical energy.

Q:How long will my batteries last before needing replacement?
A:Average battery life depends on use and conditions. Even with proper care, rechargeable batteries does not last foreverV